Easy returns for shoppers reported the greatest increase in the Asia-Pacific (APAC) region — India — at 39% in 2023 from 32% in the previous year. With returns impacting retailers globally to the tune of $1.8 trillion, according to the IHL Group, the need for technological solutions to streamline the returns process has never been more pronounced.
Zebra Technologies, a solutions provider across industries, unveiled the 16th edition of its Global Shopper Study, which revealed key challenges faced by retailers, especially in APAC.
In India,…